Category Archives: Appointment Reminder

AutoReminder Information

Installation file permission: cannot create file

I get a cannot create file : c:\Program Files\Voicent\Gateway\outcall\reqs\vxml\vcast\0\bcast_0.vxml it comes up twice for each entry. Are there any file or folder permission issue on that computer? Are you running the system as a system administrator? You can open the … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, General, Installation |

Gateway Speech Engine Installation

Question: I get this message: Voicent Gateway Speech Engine has encountered a problem and needs to close. 1). Operating system must be Windows 2K/XP or later 2). The locale setting must be US, English language 3). Check your installation. You … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation |

Auto dialer keeps calling back

Question: When I answer the “test phone” the sample message plays. However, when I hang up it will continue to call back three or four times until I stop the Gateway. Is there a setting that I have missed that … Continue reading

Posted in Appointment Reminder, Auto Dialer, Installation |