Category Archives: Appointment Reminder

AutoReminder Information

Autodialer NOT play message for live pickup

This is a very common question: How do I set the auto dialer to NOT leave the recorded message when someone picks up the phone? Answer: 1) Use the message designer to design different messages for human vs. answering machine. … Continue reading

Posted in Appointment Reminder, Auto Dialer, Developer, Product Usage |

Making Call Transfer Work for autodialer

Question: Everytime I try the call transfer feature, the line hangs-up before the call has been transfered. I have tried to add commas after the prefix , but to no avail. I have added as much as 8 commas. Please … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway |

Sending Start VXML file to gateway

Question: I am trying to send a starting vxml file through the web interface. Is this somehow being overwritten by your “demo mode” forcing the demo message to be the starting VXML file? Why cant I access the gateway without … Continue reading

Posted in Appointment Reminder, Developer, Gateway |