Category Archives: Appointment Reminder
Using other text-to-speech engine
Question: Why Voicent Gateway does not support other SAPI based text-to-speech engine? Answer: There are both technical and licensing issues: 1). Technically, a SAPI-based TTS engine can generate voice given a block of text. To use it over the telephone, … Continue reading
AutoReminder: appointment reminder integration
Question: How can I setup a centrally located (co-located) dialer that will confirm appointments for multiple doctors offices (different locations)? Can I accomplish this with the Voicent Auto reminder. Or do I need to buy the SDK? Each office will … Continue reading
Why there is initial delay for outbound calls
The initial delay is caused by: 1). Modem/computer delay when playing the audio file There is little room to improve. This has more to do with audio stream going through the IO bus and to the modem and to the … Continue reading