Category Archives: Appointment Reminder
Autodialer dial phone extension
Question: How do I have Voicent dial extensions? Answer: There is really no fail-safe way of dialing extensions using an automatic system like Voicent. But you can generally try to do the following: You can append the phone extension after … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, General
Message Designer
Question: I want to insert a code # in the middle of my message. For example, “…please press the code # then …”. How can I do that Answer: First, please create 2 wave files, 1). the first wave file … Continue reading
Posted in Appointment Reminder, Auto Dialer
Confirmation item: leave message
Question: One of the options on the New Conformation and Response Item screen is “Leave Message” with a max record time. How is this option set up? Where are the “leave message” messages saved? Answer: Leave message will save the … Continue reading
Posted in Appointment Reminder, Auto Dialer, Product Usage