Category Archives: Appointment Reminder
Troubleshooting Tool: Record Initial Dialing
Turning on “Record Initial Dialing” on Voicent Gateway can be very helpful for troubleshooting. Once it is turned on, Voicent Gateway records the audio on the phone line from the time it dials, till the time it starts to play … Continue reading
Posted in Appointment Reminder, Auto Dialer, Gateway, Installation, Voice Modem
Setup appointment by phone
Question: Can I call into the system and setup an appointment via telephone (if my secretary is away or it\’s after hours) along with recording the message to the patient for playback with the appointment? Answer: No, telephone can not … Continue reading
Posted in Appointment Reminder, BroadcastByEmail
Listening to Recorded Audio Files
Question: I use telephone recording for my message. When I click on the recorded wave file, I can see the Windows Media Player is launched and I can see the bar is moving, but I cannot hear anything. Answer: Please … Continue reading
Posted in Appointment Reminder, Auto Dialer, Gateway, Installation, Product Usage, Voice Modem