Category Archives: Auto Dialer

BroadcastByPhone Information

Canada’s PIPED Act

Canada’s PIPED Act Canadian Law has been ammended several times in the last decade to include a number of restrictions on how personal information is both stored and processed by companies. Over time, these restrictions have been expanded to include … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer |

The Different Kinds of Dialers

With Voicent, there are five different dialers, each one having its own advantages and disadvantages. They are, as follows, the manual dialer, auto dialer, progressive dialer, predictive dialer, and preview dialer. To start, the most familiar one is the manual … Continue reading

Posted in Agent Dialer, Auto Dialer, CRM, General | Tagged

Setup Voicent Software with Vonage

Voicent software works with Vonage VoIP soft phone directly. It does not need a Vonage router/ATA box to make calls. You must have Vonage soft phone service instead of their standard hard phone service. Please contact Vonage for a soft … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, VOIP |