Category Archives: Gateway
Help! Why is AutoReminder repeating each call three times! Each patient receives 3 reminders…
Today the system start repeat each call three times!!! Each patient receives 3 reminders. Please, check to see what is going on. This problem was previously discovered, by one of our customers, to be associated with the Windows Scheduler. The … Continue reading
Posted in Appointment Reminder, Auto Dialer, Gateway, General, Support, VOIP
Tagged appointment reminder, autodialer, autoreminder, broadcastbyphone
GoldWave Converting To A Correct Format
When creating a wav file using GoldWave v5.67 (unlicensed version) I save the file as PCM signed 16 bit, mono and then try to use it in AutoReminder, I get an error that the file is in the wrong format. … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Skype, Support, Technical Terms, Text-to-Speech, Voice Modem, VOIP
BroadcastByPhone SPA3102 Dial Plan
Dial plans can be very confusing at first glance. However they are an invaluable feature of the SPA-3000′s so you should at least learn the basics of how they work. The following dial plans are to show how to use … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, IVR Studio, Product Usage, Support, Technical Terms, Voice Modem
Tagged broadcastbyphone, Dial Plan, SPA3102