Category Archives: Gateway
On hold message during call transfer
Can you tell me if there is a way to play the prospect an “on hold recording” while they wait to be transferred? This depends on the call transfer methods you are using. If you use Skype, and you use … Continue reading
Posted in Auto Dialer, Gateway
Detect Gateway Running Status
I am facing issue related to Voicent Gateway. Our infrastructure: – Voicent Gateway Version 6.4.1 – We have one server which have setup of Voicent Gateway 6.4.1 and Voicent Autoreminder – We have one interface which submit appointments to Voicent … Continue reading
Posted in Appointment Reminder, Developer, Gateway
Setup call transfer for 24 skype lines
I’m using your BroadcastByPhone with 24 skype lines, I’m trying to use the call transfer. It works fine if I put only a number in Gateway->Option->Call Transfer, but If I try to put a second number, it is always ignored. … Continue reading
Posted in Auto Dialer, Gateway, Skype