Category Archives: Gateway

Voicent Gateway Information

Appointment reminder response and speech recognition

Posted on June 12, 2008 | By Voicent News

We had it set up to accept either: “confirm”, or “replay”. <grammar> confirm | replay </grammar> It would take 3-4 times before it would properly understand “confirm”, if it did at all, and we’ve never been able to get it … Continue reading →

Posted in Developer, Gateway |

VOIP capable PBX integration

Posted on June 3, 2008 | By Voicent News

We are currently using a VOIP capable PBX system provided to us via Fonality. I am interested in the following: Will your product integrate with a VOIP PBX via TAPI and does it require a SIP acount? Voicent release 6 … Continue reading →

Posted in Gateway, Skype, Voice Modem |

Run multiple instances of Skype

Posted on May 8, 2008 | By Voicent News

You can run multiple instances of Skype, but they must be running under different Windows user account. This is a Skype limitation, not a limitation of Windows OS or Voicent software. On Windows 2000/2003/XP, you can run Skype using a … Continue reading →

Posted in Auto Dialer, Gateway, IVR Studio, Skype |