Category Archives: Gateway

Voicent Gateway Information

Set multiple call transfer numbers for autodialer

How do I get the software to roll over to more than one extension. i put the extension, then a comma then the next extension. but it it only transfers to the extension I put first. Please advise. Please select … Continue reading

Posted in Auto Dialer, Gateway, Installation |

Autodialer: Failed to create Skype COM interface

This error is normally caused by a missing Skype file, which is normally installed under: C:\Program Files\Common Files\Skype\skype4com.dll To fix this problem, simply install Skype Extras Manager. Please download the latest Skype and run the installer again. Click the Options … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation, IVR Studio, Skype |

Make autodialing calls through Perl

I’m using the gateway with the perl interface, i send about 80 calls in to the system separated by 2 seconds, i have 2 working voicent modems with phone lines. the next day i only get []1 when i query … Continue reading

Posted in Developer, Gateway |