Category Archives: Gateway
Auto dialer lines setup
I have the Enterprise Edition of the Voicent BroadcastByPhone autodialer, and have successfully set up 3 modems. I have a spreadsheet that has multiple numbers to dial. Also the licenses listed when I bring up the GW software shows 4-line … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation, Voice Modem
Long delay when using Skype and Pemela
When I use BroadcastByPhone autodialer to call, I said “hello”, but there is a long delay (almost 8 seconds) before the message is played. This problem only happens when I use Skype. It does not happen when I use a … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Skype
Gateway icon and multiple logins
The Gateway icon is missing from the system tray. This only seems to happen when I log out and then log back into the system. The processes and service are running but no icon. Also when this happens, I try … Continue reading
Posted in Gateway