Category Archives: Gateway

Voicent Gateway Information

Auto dialer call transfer tie up phone line

If we call out to a consumer and ask questions and they want to speak with someone at one of our locations and we transfer the call, does that one line get tied up for the duration of the call. … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway, Installation |

Enable Voicent Gateway from McAfee Security Center

First invoke McAfee Security Center by clicking its icon on the Windows toolbar. From the main window, click Internet and Network, then click Configure. Show the details of Firewall, then click the Advanced… button. From the Firewall window, select Program … Continue reading

Posted in Gateway, Installation |

Set caller ID for autodialer

Please assist: I would like to display my 1-800 number when I do the broadcast – in stead of the actual number, or no number. Is it possible? You can generally block your caller ID, most phone companies use *67 … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway |