Category Archives: Gateway

Voicent Gateway Information

Voicent CRM integration with SugarCRM, ZohoCRM

Posted on October 29, 2014 | By Voicent Info

We are a 34+ year old software development and integration firm in the NYC/CT Area and recently discovered your firm. I was looking for some addons for the popular SugarCRM CRM solution at the time. As we also provide SIP … Continue reading →

Posted in Agent Dialer, Auto Dialer, Developer, Gateway, General, Installation, Product Usage, VOIP | Tagged asterisk, Broadsoft, Broadsoft PBX, Epygi Quadro, Globalinx, GrandStream UCM, Sugar CRM, Voicent CRM, Zoho CRM

Call Center Automation Software to keep the sales up, marketing sizzling and customer satisfied

Posted on October 29, 2014 | By Voicent Info

THE ADVANTAGE OF USING VOICENT TECHNOLOGY – BUILD CALL CENTERS FASTER, CHEAPER, BETTER The Call Center has undergone radical change over the past decade. Its century-old relic technology has been revolutionized. At the same time, the perceived business value of … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Developer, Gateway, General, Installation, Product Usage, Voice Modem | Tagged auto dialing, blended call center, business automation, call center software, inbound call center, ivr, outbound call center, predictive dialer, predictive dialing, telemarketing software, text messaging

auto detection of telephone line status using analog phone line and cisco spa3102

Posted on October 29, 2014 | By Voicent Info

Which version I need to buy to one standard telephone line, taking in mind that I need to resume calls next day if imported telephone list is big?. Is possible to define the time frame in which outbound calls must … Continue reading →

Posted in Auto Dialer, Gateway, General, Installation | Tagged auto dial software, auto line detection, line status detection, telephone line detection