Category Archives: Gateway
Cable modem or DSL modem
Question: My computer is hooked up by cable modem or dsl modem. Can I usevoicent to broadcast phone messages Answer: It should not matter. For Voicent products to work, you need to install a voice modem to your computer.
Posted in Gateway, General, Installation
Advantages of Enterprise Edition vs Professional Edition
Question: We had a rather significant issue with our IVR system yesterday. I am pleased to report that our automated IVR tests using Broadcast by Phone were very helpful in discovering and diagnosing the problem. I have been getting many … Continue reading
Posted in Auto Dialer, Developer, Gateway
Modem audio streams
To check whether your voice modem driver is correctly installed, you can check the modem voice streams are correctly recognized by Windows. If either one is not installed correctly, Voicent program might failed to start, or failed to play audi … Continue reading
Posted in FAQ, Gateway, Installation, Voice Modem