Category Archives: Gateway

Voicent Gateway Information

Sending Start VXML file to gateway

Question: I am trying to send a starting vxml file through the web interface. Is this somehow being overwritten by your “demo mode” forcing the demo message to be the starting VXML file? Why cant I access the gateway without … Continue reading

Posted in Appointment Reminder, Developer, Gateway |

Voicent Gateway call status string

If you directly interface with Voicent Gateway, you might need to interpret the status string from the gateway. These strings should be quite stable but is not guaranteed to be the same from released to release. If you do not … Continue reading

Posted in Developer, Gateway |

Using other text-to-speech engine

Question: Why Voicent Gateway does not support other SAPI based text-to-speech engine? Answer: There are both technical and licensing issues: 1). Technically, a SAPI-based TTS engine can generate voice given a block of text. To use it over the telephone, … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway, General, Product Usage |