Category Archives: Gateway
Why there is initial delay for outbound calls
The initial delay is caused by: 1). Modem/computer delay when playing the audio file There is little room to improve. This has more to do with audio stream going through the IO bus and to the modem and to the … Continue reading
Posted in Appointment Reminder, Auto Dialer, Developer, Gateway
Testing IVR with autodialer or VoiceXML Gateway
Question: Hello, I am in the process of testing your software for a purpose that it was not originally designed for and was hoping that you could offer advice on how I may do this. Basically, we are looking for … Continue reading
Posted in Appointment Reminder, Auto Dialer, Developer, Gateway, Product Usage
Multiple modems
Question: I have a 4-line system, but it seems only 1 line is functioning. And in my BroadcastByPhone spreadsheet window, instead of 4 green bars, there is only one green bar showing the current calling number. Answer: 1). First please … Continue reading
Posted in Appointment Reminder, Auto Dialer, Gateway, Installation, Support, Voice Modem