Category Archives: Gateway

Voicent Gateway Information

Autodialer: My phone does not ring

Question: I have tried to make several calls to my home phone and cell phone with this product and am using your voice modem and have not heard the phone ring once. Yet the status of the call says: call … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Voice Modem |

BroadcastByPhone Multi-line Autodialer command line

Question: I was curious if I run the vcase.exe and have the 4 lines will the calls be distributed to different phone lines based on some kind of queue Answer: Both AutoReminder and Broadcastbyphone can be run from the command … Continue reading

Posted in Auto Dialer, Gateway |

Audio file generated by Text-to-Speech Engine

It is generally a good idea to use pre-recorded audio files than text-to-speech. TTS items should be used only when the content or data is dynamic and varies from phone call to phone call. You could record your message using … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway, General, Product Usage |