Category Archives: Gateway

Voicent Gateway Information

Manually start or stop Voicent Gateway

Voicent Gateway is a Windows service. The default setting is automatically start the gateway when Windows starts. To change that, select Administrative tools from Windows control panel; then select services; Double click on Voicent Gateway. From the Properties dialog, change … Continue reading

Posted in Developer, Gateway, Installation |

Computer does not recognize new voice modem

If your computer does not recognize your voice modem, please check the following: 1. Your modem card is firmly plugged into the PCI slot 2. Try a different PCI slot 3. From Windows Control Panel, select Add New Hardware, then … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, General, Installation, Voice Modem |

Disable unused modems

If you have multiple line license, and you have multiple modems installed, you can disable some modems if you do not want to use all of the lines. There is no need to physically uninstall the modem from your computer. … Continue reading

Posted in Auto Dialer, Gateway, Installation, Voice Modem |