Category Archives: Gateway
Setting up call transfer with Verizon 3-way calling
I love your software. I seem to have a major problem though. I have set it up to transfer the “press one” to be transfered to a voice mail (that I have an actual number for) When I press one, … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, General, Installation, Voice Modem
Gateway start failed due to time out
If you see the message: “Thelephone Engine failes to start due to time out”, one possible cause might be the locale settings for your Windows operating system. Voicent Gateway currently only support the English version of Microsoft Windows.
Posted in Gateway, Installation
Answering Machine Detection
Detect answering machine and live human pickup is based on statistical data. No telephony system today is able to make it 100% accurate. This probably will never be possible. Even humans make mistakes in noisy environment like airport. But for … Continue reading
Posted in Appointment Reminder, Auto Dialer, Gateway, Installation, Voice Modem