Category Archives: Installation

Installation Information

“Access Denied” Error Message

I’ve downloaded Release Version 7.1.1 and installed it and the gateway. Then I installed Broadcastbyphone, once that button became clickable. When I click on Broadcastbyphone to run the program a message box comes up that says “access denied”, and once … Continue reading

Posted in Auto Dialer, Installation |

Will Voicent software work with my VOIP service or system

This is a very common question and there is an easy way to find out. 1. Check whether your service or system (like PBX) allows you to use a soft phone to make and receive calls. If not, then it … Continue reading

Posted in Installation, VOIP |

Troubleshooting SIP Configuration

Gateway fails to register and I’ve contacted my SIP provider and the info is correct. Please advise Please check the following items in your configuration: STUN server If there is a firewall between your computer and your SIP service provider, … Continue reading

Posted in Installation, VOIP |