Category Archives: Installation

Installation Information

Check your firewall program

Windows XP and later operating systems provide a built-in firewall. Please make sure accessing Voicent Gateway is enabled. From Windows Control Panel, you can access Windows firewall, click on the Advanced tab, then choose Local Area Connection, click on the … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation |

Enable Voicent Gateway from Norton Firewall

First invoke Norton Protection Center by clicking its icon on the Windows toolbar. From the main window, select Norton Security Online tab. Then choose Settings > Additional Options > Internet Security and Firewall Options. Please note, your Norton version might … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation |

Skype predictive dialer audio quality

Whenever I am making a call with Skype, people hang up because voice quality is very poor as compared to modem. for example when i say hello ……it gets repeated two times and i hear echo, I have done everything. … Continue reading

Posted in Agent Dialer, Installation, Skype |