Category Archives: Installation

Installation Information

“Line Occupied” and call forwarding

Also one other thing you may hear from customers is that they are getting the “line occupied” string. I was getting this sting a lot and found that enabling call forwarding on the phone lines to forward to another number … Continue reading

Posted in Appointment Reminder, Auto Dialer, Installation |

Force computer to recognize modem

My computer does not recognize the second modem. What should I do Right mouse click on My Computer icon, select Hardware tab, then click Device manager button. 1). Take a look if there are any unrecognized devices. If you do, … Continue reading

Posted in Gateway, Installation, Voice Modem |

Install Voicent Programs

I have recently bought a voicent 3025 modem. The installation of the zoom driver seems to be ok. But I have a problem with the voicent gateway. This is the message : Status failed to start Starting Telephony Engine vxengine.exe … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Installation |