Category Archives: IVR Studio
Difference between IVR and CRM products
Im little confused with IVR and CMR, I see thay they are different products, but they do almost the same, I imagine that its almos a same purpose software, split in two, why?, does CRM need the IVR? necesarally?, Is … Continue reading
Posted in CRM, General, IVR Studio
IVR Studio and BroadcastByPhone Auto Dialer
We are in the process of evaluating the Voicent IVR & Brodcast by Phone products and have a couple questions. 1. Can the IVR product be used to start or stop a broadcast session? If so, how? Yes. IVR applications … Continue reading
Posted in Auto Dialer, Developer, IVR Studio