Category Archives: Support

Voicent Technical Support

Appointment backup

I would like info on backing up the appointment data in Autoreminder. Are the appointments stored in a database, or are they individual files? Where are they located and what is the best method for backing up appointments and recordings, … Continue reading

Posted in Appointment Reminder |

Two appointment reminder calls at the same time

What happens if 2 different appointments are scheduled at the same time, and both are set to make a reminder call for 1 day before the appointment, and you only have a 1 line license? Will it still make a … Continue reading

Posted in Appointment Reminder |

Play message immediately after phone pickup

I want to disable the answering machine detection, How can this be done? I was wondering if upgrading to 7.x would give me the requested functionality. This feature request was making broadcastbyphone able to start playing back it’s message immediately … Continue reading

Posted in Appointment Reminder, Auto Dialer |