Category Archives: Support

Voicent Technical Support

Access reminder call voice message

Could you please tell me how to access voice message response in autoreminder. I click on the phone icon but nothing seems to happen. Thank you When Auto Reminder makes a call, and the callee leaves a voice message, the … Continue reading

Posted in Appointment Reminder |

Test appointment reminder call transfer

And should the “call transfer” option work with the free demo? I was trying to set it up so that it would transfer a call after the caller pressed 0 and I couldn’t get it to work Yes, it should … Continue reading

Posted in Appointment Reminder |

Appointment blocked time

if we license multiple users, can you specify daily availability for each user? For instance, what if Dr. Smith is only going to be in from 8am-11am today. Can you block off from 11-5pm so no one schedules anyone to … Continue reading

Posted in Appointment Reminder |