Category Archives: Support

Voicent Technical Support

Setup auto dialer call transfer when Skype is used

I am trying to setup call transfer in the Broadcast by Phone program and am having difficulties. I am using skype and have unlimited skype out credits. Please advise clearly how to setup call transfer using skype. I’ve followed your … Continue reading

Posted in Auto Dialer |

Use Vonage Softphone

I have a Voicent 4 line BBP system and I am going to use Vonage as the telephone service provider. Vonage tells me I must use their softphone service to make calls from my computer. Is this true? Do I … Continue reading

Posted in Installation, VOIP |

Move NIC card

I have 2 nic cards on my computer and use them both. I want to move the software to another computer. I know I must move one of the nic cards to the other computer, but how do I know … Continue reading

Posted in Installation |