Category Archives: Support

Voicent Technical Support

“Access Denied” Error Message

I’ve downloaded Release Version 7.1.1 and installed it and the gateway. Then I installed Broadcastbyphone, once that button became clickable. When I click on Broadcastbyphone to run the program a message box comes up that says “access denied”, and once … Continue reading

Posted in Auto Dialer, Installation |

Will Voicent software work with my VOIP service or system

This is a very common question and there is an easy way to find out. 1. Check whether your service or system (like PBX) allows you to use a soft phone to make and receive calls. If not, then it … Continue reading

Posted in Installation, VOIP |

Televox Housecalls Replacement

I am looking for televox Housecalls replacement. Does Voicent AutoReminder for appointment reminder calls work with OfficeHour? Sure. The easiest way for the integration is use the import/export feature. You export appointments from Office hour through its reporting capability. Then … Continue reading

Posted in Appointment Reminder |