Category Archives: Support

Voicent Technical Support

Use SkypeLauncher with Voicent

We have the Voicent Gateway, and we’re trying to use Skype to make our calls. We setup the Gateway with all the default options to start when Windows Starts and to manage Skype, and we added out Skype Accounts (19) … Continue reading

Posted in Skype |

Check appointment reminder call status

We have successfully deployed your Auto-Reminder system and, initially, we are pleased with its performance. We can see in Skype that the calls are being made, by when we look at the “Call Report” (under view) – there is nothing … Continue reading

Posted in Appointment Reminder, Skype, VOIP |

Use Vonage SIP

Do I need to use a modem to make Voicent work with Vonage The short answer is yes, since the only interface to Vonage is the Vonage router/adapter, or the softphone provided by Vonage. If Vonage opens up its SIP … Continue reading

Posted in VOIP |