Category Archives: Support

Voicent Technical Support

Use Skype for Business

It is important to know the limits on your Skype unlimited subscription plan. There is a good chance your Skype account being blocked if you are not careful about your usage. You must stick to the fair usage of Skype. … Continue reading

Posted in Auto Dialer, Skype |

Auto dialer use call specific audio file

I am trying to add a call specific audio file to my message in message designer. I understand how to add the text to speech but how do I add the audio file in each cell? In the Message Designer, … Continue reading

Posted in Auto Dialer |

Hardware requirements when using Skype

I want to run BroadcastByPhone autodialer using as many Skype lines as possible. What is the hardware requirement? and how many lines can I run? Bandwidth Requirement 128 Kbps upstream and downstream per line. According to Skype, each instance/line requires … Continue reading

Posted in Agent Dialer, Auto Dialer, Skype |