Category Archives: Support
I have enterprise edition of Broadcast by Phone autodialer. I cannot schedule calls to run from my remote desktop, it states it cannot connect to the Gateway, however when I click start now they run. This is because the call … Continue reading
Posted in Auto Dialer
Autodialer not start with Skype in manual mode
I started skype manually on gateway window but when try to activate voicent to call, the screen pop up said error no voice modem or skype therefore could not make phone call. I check skype to see if it work … Continue reading
Posted in Auto Dialer, Skype
Run multiple instances of Skype
You can run multiple instances of Skype, but they must be running under different Windows user account. This is a Skype limitation, not a limitation of Windows OS or Voicent software. On Windows 2000/2003/XP, you can run Skype using a … Continue reading
Posted in Auto Dialer, Gateway, IVR Studio, Skype