Category Archives: Support

Voicent Technical Support

General Autodialer or Predictive Dialer Presale Questions

I have a couple of questions about your product before I make the purchase. We are interested in the Professional Edition and Have Windows XP Professional. I am not sure how much memory my computer has, I looked in the … Continue reading

Posted in Auto Dialer, General |

Enterprise Edition Predictive Dialer Setup

How do you get the 2 agent dialer (seperate machines) gateways to interact? So that, you can use the same database on just 1 machine (in predictive dialer software)… Currently each machine has line 1 and 2… How do the … Continue reading

Posted in Agent Dialer |

Message with multiple levels of interaction for appointment reminder

Can you advise if I can customise the ending of Broadcasted message to whatever I want? For example, if I set Press 2 to confirm your appointment and when the patient press 2, instead of “Thank you and Goodbye” I … Continue reading

Posted in Auto Dialer |