Category Archives: Support
Test Voicent with Skype
Testing demo version with Skype. I have been a user of Skype for several years and have a SkypeOut account. Two issues 1. I cannot determine how to record a new message from a phone. Do I still need to … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, IVR Studio, Product Usage, Skype
Appointment reminder late call blocking
We had some customers get calls at like 12:30 am. We’re using the autoreminder. We have the latest update (a week or two ago). Is there a setting somewhere that can limit how late calls can go out? Thanks Yes. … Continue reading
Posted in Appointment Reminder, Auto Dialer
Skype VoiceXML Gateway
Starting from release 6, you can now have a VoiceXML gateway that supports Skype. Using Voicent Gateway, a VoiceXML gateway, and Voicent IVR Studio, a graphical user interface for developing VoiceXML applications, you can develop Skype-based interactive phone applications with … Continue reading