Category Archives: Support
Running appointment reminder for multiple users
I am contacting you on behalf of Primary Children’s Medical Center. We purchased the auto dialer program and have downloaded the software. We work in a Microsoft managed environment (SMS) and have multiple users logging into one computer, each with … Continue reading
Posted in Appointment Reminder
Appointment reminder software upgrade
I’m going to upgrade the voicent software to 5.4. the program is telling me to delete the old software before installing the new. will I loose my old appointments if I do that? or will they be retained and plugged … Continue reading
Posted in Appointment Reminder
Skype Autodialer phone lines
If I have voice modems installed and try to use Skype as well… How does the Gateway determine which interface to use? Is there a way to explicitly define to use Skype or the Voice modem when making a call? … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation, IVR Studio, Skype, Voice Modem