Category Archives: Support

Voicent Technical Support

Develop outbound application to test IVR systems

I am considering using your “Broadcast by Phone” software for abusiness application. I need to customize a outbound application that will callother IVR systems, make sure the proper greeting is spoken (speech recognition) and enter a account number (via DTMF) … Continue reading

Posted in Auto Dialer, Developer, Gateway, IVR Studio |

Failed to connect to email server

Why does my email broadcasting keep not sending my messages.? This is what it keeps saying: Failed to send message: Failed to connect to: homerental.com Failed to send message: Failed to connect to: bellnet.ca Failed to send message: Failed to … Continue reading

Posted in BroadcastByEmail |

Runtime error when installing on Windows 2000

Just bought your modem 3025. While installing the software, I get an error message – “C++ runtime library runtime error! C:\Program Files\Voicent\Gateway\bin\vxengine.exe” “The application has requested the runtime to terminate it in an unusual way.” I am using: IBM Netvista … Continue reading

Posted in Auto Dialer, Installation |