Category Archives: Support
Difference between IVR and CRM products
Im little confused with IVR and CMR, I see thay they are different products, but they do almost the same, I imagine that its almos a same purpose software, split in two, why?, does CRM need the IVR? necesarally?, Is … Continue reading
Posted in CRM, General, IVR Studio
Auto dialer call in to record message
We have Purchased a 4 line Broadcast by Phone system. I know that one option for recording a message during the creation of a broadcast is to record the message by phone. Once you select the record by phone option … Continue reading
Posted in Appointment Reminder, Auto Dialer
Broadcast By Email Add Column
Can you add other columns in the Broadcast by Email module beside Name, Email, Status? I want to add a column for $Amount. How would I go about doing that? Yes, you can add other columns in Broadcast by Email. … Continue reading
Posted in BroadcastByEmail