Category Archives: Support

Voicent Technical Support

Modem Installation Not recognize modem

I installed the Zoom PCI driver, and installed the modem to the PCI driver. But when I go to Control Panel, Phone and Modem Options, Modems tab, I do not see any modem listed there. What is going on? Please … Continue reading

Posted in Gateway, Voice Modem |

Generate Text-to-Speech Audio

When recording with Kate, is there a way to make a better pause between the end of a sentence and the beginning of the next? For example, “If you need to reschedule or skip a delivery, please call 1-800-800-0000. Otherwise, … Continue reading

Posted in Text-to-Speech |

IVR Studio and BroadcastByPhone Auto Dialer

We are in the process of evaluating the Voicent IVR & Brodcast by Phone products and have a couple questions. 1. Can the IVR product be used to start or stop a broadcast session? If so, how? Yes. IVR applications … Continue reading

Posted in Auto Dialer, Developer, IVR Studio |