Category Archives: Support

Voicent Technical Support

Exit broadcast by phone autodialer when invoked from command line

Hi, I have a Perl script that logs into the dialer and runs the BroadcastByPhone. Once the application finishes, the script goes onto do other things. However it must see that the application has finished before it goes on. What … Continue reading

Posted in Auto Dialer, Developer |

Time required to finish a call using auto dialer

SOME CALLS TAKING 8-10 MINUTES TO COMPLETE. I THOUGHT THE PRODUCT COULD COMPLETE 60 CALLS AN HOUR IS THEIR SOME SETTING THAT I AM MISSING TO CUT THE TIME IN BETWEEN DOWN. THANKS First you need to figure why it … Continue reading

Posted in Auto Dialer |

Using VOIP service such as Vonage for autodialer

VOIP services are getting more and more popular. We have many customers using VOIP service, such as Vonage, for their autodialers. One common problem with VOIP servces is that they are not as reliable as the traditional phone services. You … Continue reading

Posted in Auto Dialer, Gateway |