Category Archives: Support

Voicent Technical Support

Limit automatic phone call total retry times

is there any way to limit the number of callbacks this program makes? Yes. If you are using Auto Reminder, the appointment reminder program, please select Appointment > Customize Appointment… from the program main menu, then set Retry time. If … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway |

Insert column and call made time to auto dialer spreadsheet

I am trying to figure out how to add columns for address, time called, and date called to Broadcast by Phone auto dialer. Are any of these options possible? To insert a new column, click the status column, then select … Continue reading

Posted in Auto Dialer |

Autodialer give me error message “Too late to call”

For several weeks now I have been able to use the autodialer program succesfully. Except that sometimes there is a message that comes up saying “too late to broadcast to…” even though it is during regular calling hours. When Broadcast … Continue reading

Posted in Auto Dialer |