Category Archives: Support
Create multiple call lists for autodialer
I just installed your voicent standard edition. I am trying to use the broadcast by phone software, but can only make one call list. I need to call a different list each day of the week (for example, list one … Continue reading
Posted in Agent Dialer, Auto Dialer, BroadcastByEmail
Send email alert when autodialer fails
Does Voicent have any built-in options for sending email notifications when a phone call in Broad cast by phone fails? I’m trying to test Access numbers to an IVR, to see whether the call completes to an IVR or whether … Continue reading
Posted in Auto Dialer, Developer
Format long distance phone number for automatic dialing
we are getting ready to buy one of the voicent auto dialing systems. Question: in formatting the list for calls to be made how does a long distance telephone number formatted? Our current database of phone # has the area … Continue reading
Posted in Auto Dialer