Send email alert when autodialer fails
Does Voicent have any built-in options for sending email notifications when a phone call in Broad cast by phone fails? I’m trying to test Access numbers to an IVR, to see whether the call completes to an IVR or whether it fails. In case it fails, we need the system to send an email notification out. Is this possible with the Voicent software?
This option is not available in Broadcast By Phone autodialer. However, you can implement this capability using Voicent Gateway. For more information, please see developer section, especially the second outbound call tutorial