Category Archives: Support
Appointment reminder handling day light saving time change
After DST change on 3/11, system is playing wrong appt time in message. i.e. call for an 08:00 am appt, appointment time is relayed as 6:59 or 7:14. Listed time in appt is correct and the Windows date/time is correct. … Continue reading
Posted in Appointment Reminder
Auto dialer call transfer tie up phone line
If we call out to a consumer and ask questions and they want to speak with someone at one of our locations and we transfer the call, does that one line get tied up for the duration of the call. … Continue reading
Posted in Appointment Reminder, Auto Dialer, Gateway, Installation
Enable Voicent Gateway from McAfee Security Center
First invoke McAfee Security Center by clicking its icon on the Windows toolbar. From the main window, click Internet and Network, then click Configure. Show the details of Firewall, then click the Advanced… button. From the Firewall window, select Program … Continue reading
Posted in Gateway, Installation