Category Archives: Support
Auto dialer keeps calling back
Question: When I answer the “test phone” the sample message plays. However, when I hang up it will continue to call back three or four times until I stop the Gateway. Is there a setting that I have missed that … Continue reading
Posted in Appointment Reminder, Auto Dialer, Installation
Voicent download package and installation
Question: I downloaded the basic telemarketing program and ran the setup but what shows up in the folder does not have a clickable icon to see a utility also no desktop icons appeared. From voicent website, you will download a … Continue reading
Posted in General, Installation
Call status for answering machine and live pickup
Question: I’m using the gateway VB API to initiate phone calls at other locations. I’m having an issue with determining if the caller answers the phone or an answering machine. The return value always seems to be “Call Made”. I … Continue reading