Category Archives: Support

Voicent Technical Support

Start Broadcast by Phone automatic dialing from batch file

Question: Can you please tell me if you can start the process of broadcast by phone using a batch file or some similar means that can be automated? Answer: Yes, absolutely. Please see: Broadcast By Phone Command Line You can … Continue reading

Posted in Auto Dialer, Developer |

Cable modem or DSL modem

Question: My computer is hooked up by cable modem or dsl modem. Can I usevoicent to broadcast phone messages Answer: It should not matter. For Voicent products to work, you need to install a voice modem to your computer.

Posted in Gateway, General, Installation |

Voicent software upgrade policy

Question: I was also under the impression that when I purchase my system that I received free updates. Please clarify if I actually have to purchase another license Answer: The upgrade of minor releases are free, and upgrade of major … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, General |