Category Archives: Support
Advantages of Enterprise Edition vs Professional Edition
Question: We had a rather significant issue with our IVR system yesterday. I am pleased to report that our automated IVR tests using Broadcast by Phone were very helpful in discovering and diagnosing the problem. I have been getting many … Continue reading
Modem audio streams
To check whether your voice modem driver is correctly installed, you can check the modem voice streams are correctly recognized by Windows. If either one is not installed correctly, Voicent program might failed to start, or failed to play audi … Continue reading
Gateway call interface: PHP timeout
Question: I am testing the Voicent gateway with the standard Voicent Gateway PHP Interface. I am constantly getting this error and the sending message cuts off without warning. “Fatal error: Maximum execution time of 30 seconds exceeded in ….\voicent.php on … Continue reading