Category Archives: Support

Voicent Technical Support

Auto predictive dialer

Question: I am an independent agent. I will buy your product if it will do the following: -Allow me to autodial at the click of a button -Allow me to record my own voice and leave a message when an … Continue reading

Posted in Agent Dialer, General |

Question: I\’m looking at the 4-line Professional System. What kind of spec should my computer have in order for it to operate smoothly? Answer: If you don’t use Voicent Natrual TTS, any Pentium 4 with windows XP, 512MB, 2GB would … Continue reading

Posted in General, Installation |

Autodialer call status

“Line disconnected” means the system detected that the phone line is disconnected (the other side hangup, modem drop call, etc) before message playing. “Line occupied” means the phone line the modem trying to call is in use. “Line busy” means … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer |