Category Archives: Support
automatic call back
Question: Does the software automaticaly call back if the person does not pick up the phone the first time around? Answer: It depends. If a message is left on voice mail or answering machine, the system will not call back. … Continue reading
Posted in Appointment Reminder, Auto Dialer, General
Question: We currently have a Nortel Networks BCM 400 switch and BCM 1000e expansion bay. Will this be >compatible with your software? Answer: We are not sure how Voicent software will work with Nortel Networks product. The best way to … Continue reading
Posted in General, Installation, Product Usage