Category Archives: Support
Answering Machine Detection
Detect answering machine and live human pickup is based on statistical data. No telephony system today is able to make it 100% accurate. This probably will never be possible. Even humans make mistakes in noisy environment like airport. But for … Continue reading
Manually start or stop Voicent Gateway
Voicent Gateway is a Windows service. The default setting is automatically start the gateway when Windows starts. To change that, select Administrative tools from Windows control panel; then select services; Double click on Voicent Gateway. From the Properties dialog, change … Continue reading
Force Dialer, force dial
Voicent AgentDialer is a semi-automatic autodialer for inproving your sales and marketing campaigns. Agent Dialer is also known as a Force dialer. The difference between a fully automated dialer (BroadcastByPhone) and a semi-automatic dialer (AgentDialer) is whether dialing actions are … Continue reading