Category Archives: Support
Computer does not recognize new voice modem
If your computer does not recognize your voice modem, please check the following: 1. Your modem card is firmly plugged into the PCI slot 2. Try a different PCI slot 3. From Windows Control Panel, select Add New Hardware, then … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, General, Installation, Voice Modem
Disable unused modems
If you have multiple line license, and you have multiple modems installed, you can disable some modems if you do not want to use all of the lines. There is no need to physically uninstall the modem from your computer. … Continue reading
Posted in Auto Dialer, Gateway, Installation, Voice Modem
External SMTP server setup
Question: I am getting “Failed to send message: 221 … ESMTP server closing connection” Answer: 1). If you are using an ISP, please check its website for email configuration for email clients, such as Microsoft Outlook. Sometimes, your login name … Continue reading
Posted in BroadcastByEmail, Installation