Category Archives: Support

Voicent Technical Support

Voicent IVR usage

Well we ran for quite a while following a complete failure with the BUSY HERE messages and the system’s refusal to answer calls as noted below in July. The same thing has just happened again earlier this week. I have … Continue reading

Posted in Auto Dialer, Developer, Gateway, General, IVR Studio, Technical Terms, Text-to-Speech, VOIP | Tagged ,

Voicent reseller program

We have recently initiated the request to become a reseller of your product, currently we use the Alcatel-Lucent solutions for telephony , but we would like to increase the level of services offered thanks to your product (IVR Studio). We … Continue reading

Posted in Gateway, General, Installation, Product Usage | Tagged

Voicent Broadcast By Phone auto dialer with Vonage

We are interested in your auto-dialer. We will be contracting with Vonage for VoIP service. We have two phone lines on our Charter cable phone account that can make outgoing calls. Neither are dedicated, so they Could have an unscheduled … Continue reading

Posted in Auto Dialer, General | Tagged , , , , , , ,