Category Archives: Support

Voicent Technical Support

Appointment reminder via email

Posted on March 31, 2014 | By Voicent News

Voicent Auto Reminder software is an appointment scheduling software with automatic reminder capabilities. The reminder can be sent through voice call, text message, and email. Other posts have described how to set it for for voice call and text message. … Continue reading →

Posted in Appointment Reminder |

How to fix “Windows Services not Running” errors

Posted on March 6, 2014 | By Voicent Info

When I tried to start my Gateway I got a “Windows Service not running” error, how do I fix this and get my Gateway running again? This error means that the Windows Services needed to run the Gateway are not … Continue reading →

Posted in FAQ, Gateway, General, Support | Tagged ,

Call Forwarding to an Outside Line with Voicent Software

Posted on March 5, 2014 | By Voicent Info

When I broadcast out with your Auto Dialer, I want people to be able to press 1 to transfer and forward that call to my office phone. Do I need anything extra to make that work? When Voicent software forwards … Continue reading →

Posted in Agent Dialer, Auto Dialer, FAQ, General, IVR Studio, Product Usage, VOIP | Tagged , ,